Frequently Asked Questions

Everything you need to know about your GEDORE shopping experience.

How long does shipping take and what are the costs?

We offer standard shipping which typically takes 3-5 business days, and express shipping which takes 1-2 business days. Shipping is free on all orders over $150; otherwise, a flat rate is applied at checkout.

What is your return and exchange policy?

GEDORE accepts returns and exchanges within 30 days of delivery. Items must be in their original condition, unworn, unwashed, and with all tags attached to be eligible for a full refund.

How do I find the right size for me?

Each product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these measurements against a similar garment you already own for the perfect fit.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.

Are your materials sustainably sourced?

At GEDORE, we are committed to ethical fashion. 80% of our current collection is made from organic cotton, recycled polyester, or sustainable Tencel, and we vet all our manufacturing partners for fair labor practices.

How can I track my order?

Once your order has shipped, you will receive an email confirmation with a tracking number and a link to our carrier's website to monitor your package's progress in real-time.